Steps to Begin Service

Choose to ship or drop off

instructions to ship:

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STEP 1

Download and Print the Service Form
(Please enclose form in the shipment box)

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STEP 2

Print the Packing Instructions and Guidelines
(avoid this step if you are dropping off)

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STEP 3

Simply Ship the unit to the address on the service form using the carrier of your choice


to drop off:

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STEP 1

Download and Print the Service Form
(Bring this with you when you drop off)

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step 2

SCHEDULE the DROP OFF
Choose Palm Springs or Los Angeles
Please Contact Us to Make an Appointment

RepairSteps

Questions about Service?

Shipping and Payment

If you are shipping the product in for repair, feel free to use any shipment service that works for you. We use Fed, UPS and the US Postal Service (USPS). If you need any help with a shipping label, we can create a label for you and bill you for it later, which would include our discounted shipment rate. If you are in need of a label, simply reach out to us and we can provide options for you. We will bill you for return shipping, unless you are going to pick-up at one of our locations upon completion.

Payment is not required prior to shipment. We will bill you later once the macihne is on the service desk.

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